Christmas Newsletter 2016
As 2016 comes to an end, I thought it would be a good opportunity to say hello! I always enjoy being able to share some our achievements, and what our aims are for the next year. I want to thank you all most sincerely for your continued support over the past year, we really appreciate it. It is not easy surviving on the ‘high street’ these days, and we are delighted to still be here, and going strong!
I have to start by praising my wonderful team. Every single one of my colleagues, past and present are part of the StEPS Podiatry story. I am grateful for their hard work, reliability, loyalty and friendship. Our wonderful Emma at the front desk has been with us now for almost four years! She finished her Master’s Degree in Human Resources earlier this year, and we are delighted that she has decided to stay with us! The HR skills that she brings to the team are really crucial. She keeps us up to date with health and safety, contracts, and professional development. This is on top of how she so seamlessly runs the clinical diary and keeps us all on OUR toes! Emma and Jamie get married in May, and we are so pleased to support Emma at this exciting time in her life.
Allison joined us almost two years ago, and I genuinely do not know how I managed without her! Nothing is too much trouble for Allison, and I think this commendable quality is evident not only to her colleagues, but also to her patients. I look to Allison to oversee the clinics when I am not available and she does this reliably, consistently and with a strong and steady approach that I really admire. Allison also completed her Master’s Degree this year, and brings some exceptional skills to the team. Allison and her partner Colin bought their first home together this year, and I know they are looking forward to a rest at home this Christmas!
Laura came to us with an enthusiasm that made us all sit up! She is so genuinely passionate about health and well- being, and she has really helped us to take our sports podiatry services to a new level. Laura has recently been accepted onto the Master’s program for Movement Analysis at Dundee, and we are excited about the new services that we can develop around this. Having spent the last four years in Dubai and Australia, we are proud of the way that she has settled back into Podiatry here in Scotland and we are delighted to have her on our team!
Jasmin joined us only a few months ago, and has already shown us that she means business! This 1st Class Honours graduate is capable, enthusiastic and has a real readiness to learn and embrace new things. We are all so pleased to have Jasmin running our clinic at the Toll pharmacy, and we see in her the potential to grow into an outstanding Podiatrist.
We said goodbye to Ross in August, who I know was a familiar face to many of you. He had been with me for almost five years, but the travelling back and forth from Glasgow was starting to get too much. We thank Ross for all of his hard work and wish him well with his future endeavours.
And then there was me! When I sit here and think about my team I feel proud. Since I started the business five years ago, there have been many highlights, but working alongside these great, professional people are definitely the organisations greatest strength. This past year has come with many new challenges for me… both professionally and personally. However, as always I have been determined to face them head on, and I have grown because of them. I have had several trips to the Middle East, where I enjoyed learning more about their healthcare systems. Podiatry is a relatively unknown profession, and with the increasing incidence of diseases like diabetes, the opportunity to influence clinical practice in this part of the world is considerable. We have continued to build our relationships with the Scottish Football Association, Strathclyde University and UWS. We now have a strong and clear care home proposition, and we are looking to further grow this in 2017. Our other main focus is on sports, and you can look forward to seeing some exciting developments for our athletes next year. One of the main challenges that I have had this year is learning to say no! As opportunities have come our way, we have always strived to look to our values and mission, and to keep those clearly in our vision.
Our passion is to challenge the traditional paradigm of chiropody care, and this drives us to deliver 1st class holistic podiatry care, underpinned by our commitment to evidence based medicine and service excellence
Patient Focus – we are commited to supporting our patients to achieve their goals through a holistic approach. Prevention is better than cure.
Development– we foster an environment that allows for both personal and professional development, we strive for clinical excellence
Ethical – we will achieve our aims without compromising commitment to honesty and integrity in all that we do
Ambition – in that we are committed to business growth and confident in our abilities to succeed
Friendly– in that we seek to engender an open, honest and caring environment which is both productive and enjoyable to be a part of.
I really have to end by telling you a little bit about why I do all of this! As you can probably all guess, it is down to two very special little girls! Alys and Jessica will be five years old in May. They are doing really well and will start school next year. They love coming into the clinic, and they have their chores every morning in the Troon clinic to earn their pocket money! They have accompanied me on my trips to the Middle East and I am proud that I have been able to give them some wonderful experiences.
“Sometimes we are so busy looking ahead, that we forget to look back to see how far we have come”.
Over the past five years I have come farther than I ever thought I would, through good times and bad. Thank you to everyone who has come with me.